FREQUENTLY ASKED QUESTIONS
Yes, you will receive the exact product as shown in the picture. We take great care to ensure that all images accurately represent the items we sell. If you have any questions or concerns about a product, please feel free to contact us.
You can view your sales receipt in your account dashboard on our website. Simply log in to your account, navigate to your order history, and select the relevant order to view and download your receipt.
If you need to return an item, please send an email to our customer service team at info@bitcoinhardware.best. Include your receipt, order details, and the reason for the return. Our team will guide you through the return process. Please make sure to review our return policy for eligibility and return conditions before initiating a return.
Yes, we regularly restock popular items. If an item you want is out of stock, please sign up for restock notifications on the product page. We will notify you as soon as the item becomes available again.
We can only deliver orders within the UAE. Additionally, please note that we are unable to sell or ship to any sanctioned countries
